Frequently asked questions

At MOBI, we provide personalized, evidence-based care for children and adults using a neuroscience-informed, biopsychosocial approach. Rather than focusing solely on symptoms, we take the time to understand the whole person—their physical health, life experiences, environment, and goals. Through movement, education, and individualized treatment strategies, we help clients better understand their bodies, build confidence in movement, support nervous system regulation, and achieve meaningful improvements in function, wellness, and quality of life.

2. Do you take insurance?

No. We are a cash-based practice, which allows us to provide longer, individualized sessions without restrictions from insurance companies.

3. What can I expect during my initial evaluation?

Your evaluation is a 60 minute comprehensive session that includes:

• A movement assessment

• 1 on 1 care with a Doctor of Physical Therapy

• Discussion of your health history and symptoms

• Education on how your brain and body process pain

• An individualized plan for treatment or wellness
  Our goal is to understand your lived experience and give you clarity from day one.

4. What are wellness sessions?

Wellness sessions provide ongoing support once your active treatment plan is completed, helping you maintain progress and continue building resilience. They are also ideal for individuals who may not need formal physical therapy but benefit from guided, purposeful movement, pain-management strategies, or nervous system regulation techniques. These sessions focus on long-term comfort, confidence, and functional ease—meeting you exactly where you are in your journey.

5. Do I need a referral to begin?

No referral is required to begin physical therapy or wellness services. If symptoms persist beyond 30 days. If needed, we provide a referral form for your convenience for physical therapy services.

6. What areas do you serve?

We currently provide in-home Physical Therapy and Wellness sessions throughout the Schertz–New Braunfels, Texas area and surrounding communities. For locations outside of our primary service area, services may still be available with advance arrangements and an additional travel fee based on distance. We also offer Virtual Wellness Sessions for individuals anywhere, providing education, guided movement, pain-management strategies, and nervous system regulation support from the comfort of home. Contact us to discuss your location and determine the best option to meet your needs.